For individuals
cbiz Services Original
Order-Made Trip
What is a order-made trip?
‘A Special Trip made Just for You’
Our experienced, dedicated concierges will propose a special and customized trip to your style.
We will do our utmost to help you realize your dream trip.
Please consult with us about any detailed requests you may have.
Why not make your “I’ve always wanted to try that” or “I’ve always wanted to go there” dreams come true with a order-made trip from cbiz?
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I want to stay in a room with a nice view. I want to be sure of the number of beds.
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I want to go in a spacious seat and relax. I want to secure seats next to each other.
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I want to enjoy a relaxing sea trip on a luxury cruise ship that I’ve always dreamed of.
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I want to enjoy a relaxing and
luxurious time on a luxury train -
I want to watch Major League Baseball and European soccer
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I want to travel with my pet
The Benefits of
using cbiz
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A dedicated concierge
from planning until your return 01-
Ease of communication
Our dedicated concierge will respond quickly and smoothly.
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Reliable support
Dedicated concierges and staff with extensive industry experience provide thorough support.
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Great service and after-sales
We aim to provide thorough follow-up both during and after your trip.
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Reliable track record
and high-quality service 02-
Over 30 years of assured experience
Among around 10,000 travel agencies in Japan, we have accumulated experience over the years due to the support of our many customers since our founding.
We strive every day applying our experience also for our next customers. -
We hear your needs
We propose the most suitable plans to meet you according to the time of your request.
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High-quality service
We provide high-quality service with an exclusive hospitality to exceed your expectations.
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Proven Achievements 03
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87.4% of Repeaters
Many of our customers make use of our services more than once.
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Over 500 annual contracts
We have a proven record of planning many successfully trips.
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Practical support from experts 04
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Experts staffs from Japan and overseas
Our staff are experts in the field both in Japan and overseas.
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Wealth of know-how
We have a track record of successfully organizing many travel plans.
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Support from specialists
We provide travel information and detailed local information.
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Domestic Travel 05
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Domestic Prefecture Ranking
※2020-2024 Domestic order-made travel plans
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Overseas Travel 06
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Ranking by country
※2020-2024: Overseas order-made travel plans
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Application to Departure
Flow
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01
Contact Us
Please contact us using the convenient method of your choice, by form or phone.
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02
Hearing
Inform us about your desired travel destination, purpose of travel, budget, and any other specific requirements.
Please feel free to contact us as many times as you like until the travel plan meets your needs. -
03
Proposal of Travel Plan
Our dedicated concierge will propose an original plan just for you.
After some arrangements, we will respond to your requests for changes and additions to the trip content to the best of our ability. -
04
Final Meeting before Departure
We will provide additional documents and complete the details of your trip.
Please feel free to ask us any questions you may have, such as information about your destination or how to spend your time there. -
05
During your Trip
If you have any problems or troubles during your trip, please feel free to contact us.
Our concierge will be happy to help you. -
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After your Return
After your trip, please let us know your experience.
Your comments and requests will be used as valuable points for improvement in the future.
Customer Feedback
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Thank you very much for all your help.
The hotel we stayed at on our trip was perfect, and you also managed to get us seats next to each other on the plane.
I was worried about the electronic travel procedures, but the support we received from the travel agency made me feel at ease.
I am grateful that we were able to travel safely and return home. -
I was able to enjoy my trip without any major problems. I would like to express my sincere gratitude for the careful consideration you gave me. The problems I encountered while I was there were resolved quickly thanks to the emergency contact number. I think this is a common occurrence when traveling abroad. I am looking forward to traveling abroad again next year. Thank you very much.
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We used the miles we had accumulated and were able to smoothly process the upgrade of our flight.
It was a great help to have you handle the correspondence with the airline company on our behalf.
You also responded quickly to our requests for receipts and invoices. -
We went to Shiga Prefecture on a group trip.
The trip was focused on food, and everyone from children to adults was very satisfied with the day.
Frequently Asked Questions
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Won’t an order-made trip be more expensive?
Please don’t worry. We understand that you have a budget in mind.
Your requests are our top priority when it comes to our order-made tours. We will propose a travel plan that suits your needs, including your budget. -
How can I make an inquiry?
Please contact us by phone or website form. A dedicated concierge will contact you. After that, we will contact you by phone, in person, or via web meetings.
We can also respond via SNS (LINE, Facebook, etc.), so please let us know your preferred method. -
What kind of support system is in place during the trip?
If you have any problems or troubles while traveling, please feel free to contact us. If you have an emergency contact number, please let us know in advance so that we can contact them.